PRIVACY POLICY

This Privacy Policy governs the manner in which Royal Institution Pte Ltd (“Royal Institution”) collects, uses, maintains and discloses information collected from users (each, a "User") of the www.ri2020.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Royal Institution.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Password

When you register with this Site, the password provided will allow you to access this Site. You are responsible for maintaining the confidentiality of your personal information and password. You shall be responsible for all uses of your password, whether or not authorised by you. You agree to immediately notify us of any unauthorized use of your password.

How we use collected information

Royal Institution may collect and use Users’ personal information for the following purposes:
1.To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.

2.To personalise user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

3.To improve our Site
We may use feedback you provide to improve our products and services.

4.To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

5.To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

As a global company, we provide company information to our worldwide offices. The personal information that you have provided to us may be transferred to other offices around the world. Also, in certain countries – our outside contractors and partners might undertake the collection, transfer, storage and processing of your information.

Please be advised that in certain instances, it may be necessary for us to disclose your personal information to federal, state and local government officials in the Philippines, Singapore or overseas as required under our legal obligations.

Personal data privacy is a new and evolving area, and errors and miscommunication are possible. We will do our best to maintain the accuracy of your personal information. To make changes to our records of your personal information, please modify your registration profile when necessary.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. 

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Changes to this privacy policy

Royal Institution has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Royal Institution (www.ri2020.com)
Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it. 

RI Singapore Office
Royal House
287 Tanglin Road
Singapore 247940
+6562258311

RI Philippine Office
Royal Institutions Inc, 
Suite 4, 4th Floor
Legaspi Towers 300
Roxas Boulevard
Malate, Manila 1004 
Philippines
+6325262727

This document was last updated on June 5, 2014

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